Am I allowed to use an awning heater?
Unfortunately, we do not allow awning heaters on site.
Are there any takeaway options?
Yes! In high season, we have various local takeaway food vans visiting site. To find out if they will be there during your stay.
You can also get takeaway from the local fish and chip shop a 10-minute walk from site. See our Information Hut for details of other local takeaways.
Are there washing up facilities?
Yes! Every amenity block has under cover washing up facilities for guest use.
Can I bring a gazebo?
You may bring a gazebo, provided that it fits in the square footage of your pitch. It is a chargeable extra on booking, so you must let us know you are bringing one. We reserve the right to refuse gazebos should they be for unauthorised purposes – please discuss their use on booking.
Can I bring a heater?
Please, strictly no Awning heaters as these are a big fire hazard. You can bring other types of heaters as long as they are under 10 Amp and do not pose a fire hazard.
Can I have a pup tent?
You can have a pup tent as an addition to your tent however it would need a separate pitch.
Can I have more than one unit on a pitch?
There is strictly one unit per pitch. This is enforced on the park due to council fire safety regulations.
Can I leave early for the ferry?
You can leave the park at any time as the barriers are automated on exit. However, please do be considerate to your neighbours if you are arriving or leaving in the early hours. We have pitches near the top of the park that are perfect for guests who wish to cause minimum disruption.
Can I park next to my unit?
Yes! There is always a space for a minimum of one car by your pitch. If you have paid for an extra vehicle, it may be possible to also park it on your pitch, or it can be parked in a secure place on the Park.
Can I turn up and pay on arrival?
Yes you can turn up without a reservation, however in busy periods we may be full and not have any space! It is always best to phone in advance and check whether we will have any availability if you choose to visit last minute.
Can our friends visit us on the Park?
Of course! Friends can visit for no charge but please be respectful of other guests. We kindly ask that they have left the site by 9pm.
Can you recommend someone to mend my motorhome/ caravan?
Whilst onsite we do have local mobile repairmen who have been recommended by other guests. Just pop up to reception if you need a recommendation!
Do you allow BBQs, fire pits, bonfires or fireworks?
BBQs are allowed if they are raised off the ground and used only for cooking. However, fire safety regulations prohibit fire pits, bonfires and fireworks.
Do you have any noise curfews?
We politely ask guests to abide by our strict 10.30pm quiet time rule. Please be courteous to other guests around you.
Do you have gas refills to exchange?
We have a variety of Calor Gas and Camping Gaz available on-site. Please contact us at reception or call us for details.
Do you have to pay for showers?
Do you offer Seasonal Pitches?
Unfortunately, we do not offer seasonal pitches on the park.
Do you offer discounts?
While we do not offer discounts, we very occasionally work with our affiliates, such as Premier Parks and Best of British, to give low season offers to members.
Do you offer short breaks?
You can stay with us for just the one night or for longer, the choice is yours! Peak season, bank holidays and weekends can be subject to minimum nights – do check with us though as we may have gaps to fill!
Do you permit supermarket deliveries?
We allow deliveries to the park but please ask them to park up outside the gates where you can collect the delivery. For security and safety reasons, we cannot have them deliver to your pitch.
Do you provide for guests with accessibility requirements?
We do – all are welcome and we will do our absolute best to make your stay as easy as possible. Please let us know how we can help. For more information, see our accessibility statement.
How do I book adjacent pitches?
Please do let us know if you have any specific requests on booking. Where possible, we will do our best to accommodate. However, this does depend on availability / the time of year you are visiting.
I am arriving on the ferry – what should I do?
Please do let us know on booking that you will be arriving on the ferry. We are less than a 10 minute drive from the ferry terminal.
Is the water safe to drink?
All taps are safe to drink from apart from those that specifically say you can’t. If you are unsure, please ask one of the members of staff.
Is there WIFI on the Park?
Yes, there is Wifi on park and best of all, it’s completely free! Please do not use any streaming services as this will slow down the service for all guests.
Is there a chemical disposal area?
Yes! There is a motorhome service point on the park, as well as several Elsan and water points across the park for easy access throughout your say. If you have a fully serviced pitch, you have your own water and waste to your pitch.
Is there a petrol station nearby?
There are a range of petrol stations to choose from dependent on your direction of travel. The cheapest is at the Tesco Extra at Fleetsbridge (7min drive) – BH17 7EJ
To the North: Esso Garage – BH21 3HA on the A31
To the South: Hamworthy Service Station – BH16 5BN on the road to the ferry terminal
To the East: Shell Station – BH15 1AS on the A35
To the West: Shell Station – BH20 7LA on the A35
What Ampage are the pitches?
All pitches are 10 Amp across the park. They are not suitable for standard kettles.
What do I need to check in?
Once you are through our gates – you have arrived! We have a designated pull over area for arrivals, from there you can make your way to reception to check in. You do not require any paperwork for check in.
What do I need to use the electric?
You will need a normal hook-up cable to connect to the electric on the Park. These are available at most electrical or caravan stores.
What facilities do you have for children?
There is an adventure playground, an area for ball games with football nets, a badminton net and a table tennis station. There is also a duck pond complete with ducks and a picnic field to explore. To explore the pond area, children must be accompanied by a responsible adult.
What happens if I arrive late?
If you think you are going to arrive after 5pm, please make every effort to contact us with an estimated time of arrival. If you are due to arrive after reception has closed, we may be able to arrange a late check in for you.
What is satellite like on the park?
As with the whole of this area, satellite can be very patchy. We recommend bringing a normal co-ax cable to hook up to our TV connection points free of charge.
What is the speed limit on the Park?
The speed limit on the park is strictly 5mph. We kindly ask guests to drive as if their children or loved ones lived here!
What is there to do nearby?
There is so much to see and do in the local area you’ll be spoilt for choice when deciding how to spend your free time. Poole, Swanage, Bournemouth and Weymouth are all easily accessible and offer plenty of attractions and activities to keep the whole family entertained. The Jurassic Coast and Dorset countryside surrounding our park provide endless walks and opportunities to explore the great outdoors. For more inspiration take a look at our things to do in Dorset webpage. This holiday planning tool will help you get the most out of your stay. You can also pop into our information hut on site. You’ll find lots of leaflets to peruse during your stay.
What pitch types do you offer?
We have a range of pitch types available and these are fully listed on our booking platform. If you feel you need to discuss options further, please do give us a ring on 01202 622577, or send us an email or a message via social media. Very basic descriptions are:
Fully Serviced Hardstanding – Private water and waste as well as electric to the pitch and a private picnic bench. Accommodates up to 9 x 6m.
Superior Electric Hardstanding/Grass – Electric Pitch accommodating 9m and below.
Super Grass Pitch – A large camping or touring pitch with electric up to 9 x 6m.
Non-Electric Grass Pitch – what it says on the tin. Can take up to 9m x 6m.
Hook up cables for TVs are available to purchase from reception.
If you do have a non-electric pitch, we are happy to charge your mobile phone in reception. Ice packs can also be frozen in our Information Hut.
What public transport options are there?
The bus to Poole and Swanage stops directly outside the gates. We also have bikes available for hire from site and there is a lovely walking/cycling route to Poole that is about 5miles long. Taxis are also readily available.
What size are the gates at South Lytchett Manor?
Whilst we are able to accept long vehicles, we do have ornate gates as you approach our park. The gates are 3.8m high and at their narrowest point measure 2.82m.
What time is check out?
Check out by 11am on the day of departure.
What time is check-in?
Check in any time from 12pm for Touring and Camping or from 3pm for Glamping on the day of arrival, and check out by 11am on the day of departure.
What type of kettle should I bring?
Please bring a travel kettle. Normal domestic kettles are high ampage and are prone to tripping out electric points.
Where are dogs allowed on the Park?
Dogs are allowed in all outside areas of the Park, but please do remember to keep your four-legged friend on a lead at all times. There is a designated dog walk area (2.5 acres and regularly mowed) where they can be let off the lead to run free! The cafe and reception are both dog-friendly and dogs will be treated to a dog treat. Dog ice cream is also for sale in the summer months.
The amenity blocks is the only areas they are not able to visit. However, you will find hooks outside these buildings for them to take a breather.
Where can I charge my electric vehicle?
We’re really happy to to hear that some of our guests are using hybrid or electric cars to look after the environment. We’re working really hard to find suitable ways of supporting you with your charging your vehicles whilst staying with us. Your nearest charging points is located:
0.8 miles away at Bakers Arms Pub and Restaurant.
Please do not charge your vehicle from your electric hook-up point.
Where can I find a Park Map?
Where can I find parts for my motorhome/ caravan/ tent?
We have some motorhome, caravan and tent parts in our shop that might be useful. Otherwise, the Caravan Company is a short drive away and has most things you might need in stock. Their phone number is 01202 888601 and they are based on the A31.
Where can I hire a bike?
We have bike hire onsite! Just ask at reception to hire your bike from £15 a day for an adult bike, with a discount for multiple days hire. We have adult, junior, child and toddler bikes available.
Where is the nearest restaurant?
The nearest pub is walkable! The St Peters Finger is a 10-minute walk from site and accessible via a lit footpath. It’s also dog-friendly. Don’t forget to use your voucher to get a free bottle of wine there!
The Bakers Arms is a 15-minute walk from site. There is a range of restaurants within a short taxi drive, including the Chequers Inn in Lytchett Minster. There is also an incredible variety to suit all budgets available in Poole and Bournemouth that are accessible by bus or car. If you would like any recommendations – just ask!
Where is the nearest shop?
We have a fully stocked shop onsite with all your essentials onsite, and the nearest convenience store is less than a mile walk into Upton. For a big shop, there is a 24hour Tesco, Lidl, Aldi, Asda, Sainsburys, M&S and alternative shops of your choice within a 5-10minute radius by car.
Which local beaches are dog friendly?
Who do I contact in an emergency?
During normal working hours, you can give us a ring on 01202 622577 or pop up to reception where a colleague will be happy to help. Out of hours, there is an emergency number to call that is displayed on the reception door.
Who do I contact with a maintenance problem?
Just give one of our colleagues a ring on 01202 622 577. Alternatively, pop up to reception where one of our colleagues would be happy to help.