Facilities
Experience award-winning facilities in beautiful Dorset
Holiday park facilities
Welcome to our award-winning facilities, where the Diamond Loo of the Year Award recognition reflects a genuine commitment to excellence throughout every season. Just three miles from Poole, within the grounds of a former Manor House, our amenities combine hotel-standard comfort with thoughtful design.
We have designed our facilities around what guests need for perfect Dorset holidays. From pristine heated washrooms and well-stocked shop and café to adventure playground and a dedicated dog exercise area. We believe exceptional holidays begin with outstanding amenities.
Setting Gold standard for Holiday Park Amenities
Discover our award-winning amenities, which are designed for guests who appreciate convenience. Our facilities provide genuine comfort while allowing you to stay connected to Dorset’s serene parkland atmosphere.
We have three heated amenity buildings equipped with excellent facilities, including family bathrooms, a fully accessible disabled bathroom, and two family shower rooms. Each building features professional-standard hairdryers, full-length mirrors, fresh flowers, and piped music for a shower sing-along experience.
Superb disabled shower rooms are also available. All facilities are checked and cleaned throughout the day to maintain the highest standards, a commitment recognised by The Loo of the Year Awards.
Additionally, both touring fields offer temporary seasonal five-star toilet blocks, which are available during peak times to accommodate our guests.
Facilities at a glance
Perfect for
- Families seeking high quality facilities
- Couples wanting hotel-standard amenities with peaceful countryside atmosphere
- Extended stay visitors requiring complete support and convenience
- Accessibility users needing mobility support across all facilities
- Pet owners seeking complete dog-friendly services and exercise facilities
What makes us special
- Diamond Loo of the Year Award recognition across four consecutive years
- Complete on-site convenience for your camping essentials
- Café serving barista-style coffee, hot drinks, and snacks to fuel your daily outings!
- Seasonal bakery, serving freshly baked pastries, bread and cakes
- Seasonal bar – The Manor’s Tap, perfect for a sundowner after a busy day exploring
- Comprehensive accessibility support across all facility areas
- Modern family facilities designed around family holiday needs
- Complete dog-friendly services, including exercise and agility areas and washing facilities
Diamond Loo of the Year award-winning amenities
Experience exceptional comfort with our prestigious Diamond Loo of the Year Award recognised facilities, that consistently exceed industry standards whilst creating environments where guests genuinely enjoy daily routines.
Premium facilities on park
- Three heated amenity buildings offering excellent facilities throughout the park
- Spacious shower cubicles providing excellent water pressure and consistently reliable hot water
- Push button-operated showers available 24 hours a day, preventing unnecessary water usage whilst maintaining comfort
- Professional standard hairdryers and full-length mirrors with ample storage space
- Fresh seasonal flowers and gentle ambient music creating spa-like atmosphere (perfect for a shower sing-along)
Family-focused amenities
- Family shower rooms – Dedicated family bathrooms with baby baths and changing facilities
- Purpose-built baby changing areas designed for parent comfort and child safety
- Larger family facilities providing adequate space for equipment and multiple children
Accessibility excellence
- Fully compliant accessible bathroom with grab rails and lowered bathroom suite
- Wetroom facilities with pull-down shower seats and adjustable shower heads
- Wide doorways and turning spaces accommodating wheelchairs and mobility equipment
- Support equipment available, including shower chairs when needed
On-site shop and café
Our shop provides daily essentials plus local specialities, ensuring you can stock up on necessities whilst discovering Dorset’s finest regional produce.
- Licensed convenience store selling beer, cider, wine and food supplies
- Fresh meat for barbecues, vegetables, salad items, milk, bread and tinned goods
- Seasonal bakery, serving a selection of baked goods
- Camping equipment including gas bottles, torch batteries, TV hook up cables and disposable BBQs
- Dog treats and essentials ensuring your four-legged friends are well catered for
- Local Dorset specialties including New Forest Coffee and regional artisan products
- Toiletries, sun cream and forgotten essentials saving trips to town
Café at the Gates
Open daily serving barista-style coffee, hot drinks and snacks. During the high season, enjoy a breakfast butty, freshly baked pastries and bread. Perfect for starting your day without cooking.
The Manor’s Tap (Seasonal Bar)
Open May through September, 4pm-8pm daily . Serving a selection of beer, wine, cocktails and soft drinks. Don’t miss happy hour 4 – 5pm. Perfect for evening relaxation after exploring Dorset.
New for 2026 – Handmade Pizzas
We’re excited to introduce our brand-new pizza van for 2026! Our team will be serving up freshly made, handmade pizzas right here on the park – perfect for an easy, tasty evening treat.
Cycle hire
Explore Dorset on two wheels
Discover beautiful Dorset countryside and coastal attractions with our comprehensive cycle hire service, providing quality bikes and local route guidance for family adventures. Check out our things to do cycle routes
Cycle hire services
- Adult, children and toddler bikes available for daily or weekly hire
- Helmets and locks are provided with all rentals
- Route maps and recommendations from reception team
- Secure bike storage for guests bringing their own cycles
Laundry and cleaning facilities
Modern laundry and cleaning facilities ensure holiday comfort without compromising your relaxation time.
Laundry services
- Token-operated washing machines with multiple load capacities
- Tumble dryers ensuring quick turnaround even during wet weather
- Heated facilities on park
- Washing powder and fabric softener are available for purchase in the shop
Cleaning equipment
- Indoor and outdoor dishwashing areas
- Outdoor washing line perfect for airing clothing after countryside adventures
- Cleaning supplies are available to purchase in our campsite shop
Children’s adventure playground
Our children’s facilities provide exciting entertainment whilst encouraging physical activity and positive social interaction with families visiting from across the country.
Adventure playground features
- Eco-friendly outdoor playground constructed with sustainable materials and natural design
- Age-appropriate equipment ensuring safe play for toddlers and young children
- Close to glamping units and facilities block at the top of the park
Active family entertainment
- Dedicated ball games area providing space for football, badminton, table tennis and sports activities
- Open grassy areas ideal for family games, picnics and informal activities
- Wildlife spotting opportunities creating natural entertainment
Dog-friendly services
We offer dog-friendly facilities ensuring both pets and families enjoy complete comfort whilst exploring beautiful Dorset countryside together.
Exceptional dog facilities
- 2.5-acre mowed off-lead dog exercise field providing safe space for energetic play
- New for 2026! Dog agility area for more tail-wagging fun
- Free fully stocked dog wash facility complete with shampoo and dryer for muddy and sandy adventures
- Dog ice cream and treats available in the shop for special holiday moments
- Fresh water bowls positioned throughout key areas for convenient hydration
Outstanding walking opportunities
- Excellent dog walking routes beginning directly from park gates
- Access to local Upton Country Park providing extensive woodland exploration
- Dog-friendly pubs within walking distance welcoming families with pets
- Variety of routes suitable for dogs of all sizes, ages and energy levels
Book swap
Calling all book lovers! Make a visit to our phone box library and pick up a holiday read. We have novels, children’s books and magazines. Why not donate a book during your next stay? All proceeds go to Julia’s House Hospice.
Information hut services
We provide extensive information resources to help families maximise their Dorset adventure and create unforgettable experiences.
Information hut
- Well-stocked information hut featuring detailed local maps, guides and recommendations
- Knowledge about family-friendly attractions throughout Dorset and the surrounding regions
- Weather information and seasonal activity suggestions helping you plan daily adventures
- Transportation guidance, including bus routes, taxi services and ferry connections
Guest support services
- Emergency contact information and local medical facility locations ensuring family safety
- 24-hour emergency support ensuring immediate assistance when needed
- Reception team available for local guidance and holiday planning
- Activity booking assistance from knowledgeable local staff
Don’t hesitate to ask the reception team for recommendations. They live locally and know which beaches work best with young children, top attractions and ideas for rainy days.
Frequently asked questions
All guests have access to our Diamond Loo of the Year Award-winning heated washrooms with 24-hour availability, on-site shop and café, adventure playground, dog exercise and agility areas and information hub. Family bathrooms and accessible facilities are available throughout the park. Check for details on the opening times for the seasonal bakery and The Manor’s Tap bar.
Yes, all three heated amenity buildings remain open 24/7 with excellent hot water pressure even during busy periods. Family bathrooms include baby changing facilities and the accessible wet room provides complete mobility support.
Our licensed shop and café stocks comprehensive supplies including fresh food, camping equipment, toiletries and local Dorset produce. Check open times with reception.
Our fully stocked dog wash facility provides shampoo and dryer for muddy adventures. Fresh water bowls are positioned throughout the park and dog treats are available in the shop.
Ring reception immediately and we’ll sort it. We’re on-site and understand things need fixing quickly when you’re on holiday with the family.